Return, Refund & Exchange Policy – Clueless

At Clueless, customer satisfaction is our priority. We offer returns and size exchanges under the following conditions.

1. Eligibility

Customers can request a return or size exchange within 7 days of delivery.

Products must be unused, unwashed, and in their original condition, with all tags and original packaging intact.

2. Returns

Customers may request a return by emailing support@stayclueless.com with their order number and reason for return.

A flat ₹150 return shipping fee applies to eligible returns. This fee will be deducted from the refund amount where applicable.

3. Size Exchanges

Customers can request a size exchange within 7 days of delivery, subject to availability.

• Exchanges are permitted for the same product in a different size.

• A flat ₹150 exchange shipping fee applies.

• Exchanges will be processed after the original item has been received and inspected.

• If the requested size is unavailable, customers may request a return under this policy.

4. Defective, Damaged or Incorrect Products

If a customer receives a defective, damaged or incorrect product, Clueless will arrange an appropriate return, replacement or refund without charging return or exchange shipping fees, in accordance with applicable law.

5. Refund Processing

Once a returned product is received, inspected and approved, refunds will be processed to the original payment method within 5–7 business days.

Bank or payment provider processing times may vary.

6. Non-Eligible Returns

Products that have been worn, washed, damaged through misuse or returned without their original tags or packaging may not qualify for ordinary returns or size exchanges. This does not affect applicable consumer rights relating to defective or incorrect products.

7. Contact Us

For all return, refund and exchange requests, contact:

Email: support@stayclueless.com

Website: www.stayclueless.com

Phone Number: 7899920749